Annual Report

Fiscal Year 2025

Unwavering Commitment

Dedication Statement

This annual report is dedicated to the remarkable people of South County Health whose expertise, compassion, and unwavering commitment define who we…

This annual report is dedicated to the remarkable people of South County Health whose expertise, compassion, and unwavering commitment define who we are and make our mission possible.
Every day, our physicians, advanced practice providers, nurses, clinicians, staff, and volunteers demonstrate what it means to serve with excellence. Through every patient encounter, every innovation, and every act of kindness, they embody our shared commitment to delivering exceptional care and improving the health and well-being of the communities we are privileged to serve.
In a year marked by both opportunity and challenge, our team remained steadfast—leading with integrity, embracing change, and continuing to earn the trust of our patients and community. Their resilience, professionalism, and dedication reflect the strength of an organization united by purpose and inspired by the belief that every person deserves outstanding care close to home.
We also extend our sincere gratitude to our patients, donors, supporters, and community partners. Your confidence in South County Health, your generosity, and your collaboration fuel our continued growth and our ability to invest in the people, programs, and technologies that shape the future of healthcare.
As we celebrate the progress reflected in these pages, we look ahead with optimism and determination. Together as Rhode Island’s Most Trusted Health Partner, we will continue to advance clinical excellence, expand access to care, foster innovation, and strengthen the health of our community for generations to come.

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Growing Access. Strengthening Our Future. Serving Our Community.

Message to the Community

On behalf of the Board of Trustees, thank you for your continued support of South County Health and our mission to be “Rhode Island’s Most Trusted…

On behalf of the Board of Trustees, thank you for your continued support of South County Health and our mission to be “Rhode Island’s Most Trusted Health Partner.”
Despite an increasingly challenging healthcare environment, South County Health continues to grow in ways that directly benefit the people and communities we are privileged to serve. Over the past year, we have added providers, expanded services, and increased access to high-quality care across southern and central Rhode Island.
Our growth is reflected in the more than 2,000 new oncology patients, 3,000 new urology patients, 4,000 new OB/GYN patients, and 6,000 new primary care patients we welcomed over the past year. We have also expanded our outpatient services in East Greenwich, Newport, Warwick, and Westerly, bringing more care closer to where our patients live and work.
These are more than numbers and new locations. They represent greater access to care for our neighbors, our families, and the communities we have served for generations.
As a locally governed health system, we have the ability to respond directly to the needs of our community and keep those needs at the center of our decisions. Preserving that independence remains fundamental to who we are.
At the same time, we recognize that the future of healthcare requires new capabilities and new ways of working. Technology is transforming healthcare, and independent community health systems face growing challenges in developing the capital, infrastructure, technology, and operational scale needed to keep pace.
After more than two decades of considering potential partnerships, over the next few months, we will be publicly announcing some exciting new agreements. These will give South County Health access to leading technology, including a modern electronic health record system, artificial intelligence, and world-class clinical expertise, including a clinical collaboration that will bring expertise from the world’s #1 hospital to Rhode Island.
Importantly, South County Health will remain independently owned and locally governed. Our commitment to personalized, community-based care—and to keeping our patients and community at the center of our decisions—remains unchanged.
This progress is the result of the dedication of our physicians, nurses, clinicians, staff, leadership team, volunteers, and Board of Trustees. We are deeply grateful to everyone who continues to invest their talent and energy in our mission.
We are proud of what we have accomplished together, and we are equally excited about what lies ahead.
Together, we are building a stronger, more innovative, and sustainable South County Health—one that will continue to provide exceptional care to our community for generations to come.
Thank you for believing in South County Health and for being part of our community.


Aaron Robinson
President and CEO



Joseph F. Matthews
Chairman | Board of Trustees
 



Peter Graves, M.D.
President of the Medical Staff

Rhode Island’s Most Trusted Health Partner

About South County Health

What began as a cottage hospital on Kenyon Avenue in 1919 has evolved into a technologically advanced healthcare system whose innovations and…

What began as a cottage hospital on Kenyon Avenue in 1919 has evolved into a technologically advanced healthcare system whose innovations and expertise has enabled South County Health to gain regional and national recognition for excellence in patient care and positive outcomes.

A leader in medical quality, service, and innovation, South County Health provides care to patients across Rhode Island in acute and outpatient settings including at Medical and Wellness Centers in Westerly, East Greenwich, and Warwick, as well as Primary Care and Specialty provider offices in Narragansett, Newport, and Wakefield. South County Health is comprised of three healthcare entities: South County Hospital, South County Home Health, and South County Medical Group.

Nationally recognized for delivering exceptional quality, safety, and patient-centered care, South County Hospital is a global leader in robotic-assisted surgeries and is home to more robotic-assisted options than any other hospital in the state.

Committed to Quality

Awards & Recognitions

At South County Health, our mission is clear: to be Rhode Island’s Most Trusted Health Partner, delivering the highest quality, accessible, and…

At South County Health, our mission is clear: to be Rhode Island’s Most Trusted Health Partner, delivering the highest quality, accessible, and sustainable healthcare to our community.
South County Health is nationally recognized for delivering exceptional quality, safety, and patient-centered care. South County Hospital is the only hospital in the Northeast and one of just 19 hospitals nationwide to have earned 5-Star Ratings from the Centers for Medicare & Medicaid Services (CMS) for both Overall Hospital Quality and Patient Experience. Today, South County Hospital holds a 4-Star Overall Hospital Quality Rating from CMS—the highest rating achieved by any hospital in Rhode Island—and has also earned a 5-Star Rating for Home Health Patient Experience. In addition, South County Hospital has ranked among the top 7% of hospitals nationally for patient experience based on HCAHPS survey results.
Our commitment to excellence has also earned 11 Leapfrog “A” Hospital Safety Grades since 2018, the Healthgrades Outstanding Patient Experience Award, and 5-Star ratings for both Vaginal and Cesarean Delivery, along with nationally recognized accreditations in stroke care, orthopedics, and patient safety. These achievements reflect the dedication of our providers, staff, and volunteers to delivering safe, compassionate, and high-quality care while fulfilling our mission of being Rhode Island's Most Trusted Health Partner.
 

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Expert Guidance for Parents & Caregivers

Advancing Healthcare

South County Health is committed to supporting growing families with expert guidance and compassionate care. Through a series of free educational…

South County Health is committed to supporting growing families with expert guidance and compassionate care. Through a series of free educational programs, we empower parents with the knowledge and confidence they need to navigate pregnancy, childbirth, and the early days of parenthood.

Our Breastfeeding Success class provides essential tips and techniques to help parents establish and maintain successful breastfeeding. Led by lactation experts, this session covers proper latch, feeding positions, and common challenges, ensuring families feel supported from the start.

Preparing for Birth is a comprehensive class that walks expectant parents through labor, delivery, and postpartum recovery. With insights from experienced healthcare professionals, attendees learn about pain management options, the role of a birth partner, and what to expect in the hospital.

New parents can also find a welcoming community in our New Parent Support Group. This group provides a space to connect with other families, ask questions, and receive guidance from healthcare professionals on feeding, sleep, and newborn care.

At South County Health, we believe that informed parents are empowered parents. These free offerings are just one way we’re here to support families every step of the way.

Expressions of Gratitude

Community Healthcare

Every year, thousands of patients pass through our doors with stories of struggle, strength, hope, and perseverance. Many will form special and…

Every year, thousands of patients pass through our doors with stories of struggle, strength, hope, and perseverance. Many will form special and lasting bonds with their doctors, nurses, social workers, and other staff.

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